"See Why Everyone Loves It ★★★★★ "

Not All Neck Massagers Are Built the Same
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Others |
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| Quick Relief in 15 Minutes | ||
| Ergonomic Neck Support | ||
| Gentle Heated Traction | ||
| Soft Premium Materials | ||
| 30-day Satisfaction Guarantee | ||
| Real Support Team |
Results After 30 Days
Here’s what our customers experienced after using the Novazen Neck Massager — real improvements, real relief.
Proven Results
91%
Felt immediate neck relief after just one 15-minute session.
90%
Reported a noticeable reduction in daily neck and shoulder tension within the first week.
94%
Experienced better sleep quality thanks to deeper relaxation before bedtime.
Based on an independent consumer perception study of 50 users after 30 days of using the Novazen Neck Massager. Results may vary.
FAQs
When can I expect relief?
When can I expect relief?
Most users begin to feel noticeable relief within just 15 minutes of use.
With consistent daily use for 6–8 days, 94% of customers reported complete elimination of neck and shoulder pain.
Sticking to regular sessions is key — the Novazen Neck Massager doesn’t just mask pain, it helps address its root cause.
How do I use it?
How do I use it?
1. Connect the USB-C cable to the massager and plug it into an outlet.
2. Position the massager on the bed (or ground).
3. Gently lower your neck onto it.
4. Once you turn it on, it will automatically cycle through the 3 modes: vibration massage, heat, and traction lifting. You can also manually select which mode you want by holding down the button. Instructions are provided.
5. Relax and rest on it for 15 minutes.
Does it use batteries?
Does it use batteries?
No, the massager does not use batteries. It comes with a USB-A to USB-C charging cable. You simply plug it into an outlet using the cable while using it. Please note that an adaptor is not included. We recommend using a power source with a minimum of 5V 2A or above for optimal performance.
Can it help with other issues?
Can it help with other issues?
Absolutely. In addition to relieving neck and shoulder pain, the Novazen Neck Massager can also help reduce tension headaches, improve posture, lower stress levels, and promote deep relaxation.
Its thoughtful, ergonomic design targets multiple sources of muscle tension and spinal misalignment — offering a holistic solution for overall neck and shoulder wellness.
Is there a warranty?
Is there a warranty?
We stand behind the Novazen Neck Massager with a 30-day money-back guarantee, because we’re confident it will bring you real relief.
If for any reason you’re not fully satisfied, simply contact us within 30 days — and we’ll promptly refund your purchase. No questions asked.
Do you ship to my country and how long does delivery take?
Do you ship to my country and how long does delivery take?
Yes, we ship to most countries! The estimated delivery time varies depending on your location, but it generally takes between 7 and 15 business days from order confirmation.
For a precise estimate and to verify shipping availability to your specific country, please enter your address at checkout
What is your return policy?
What is your return policy?
You can return items for a change of mind within 30 days of delivery.
To start a return:
- Email us at support@wellnesszenstore.com
- We will provide you with the correct return details.
- Once we receive and inspect the returned item, we will process your refund.
For all the specific details and terms, please see our complete Refund Policy Page.