FAQs
When can I expect relief?
When can I expect relief?
In approximately 15 minutes, discomfort begins to alleviate. After using the Soothe Massager daily for 6-8 days, 94% of our customers completely eliminated neck and shoulder pain. Consistency is key in addressing the root cause of pain.
How do I use it?
How do I use it?
1. Connect the USB-C cable to the massager and plug it into an outlet.
2. Position the massager on the bed (or ground).
3. Gently lower your neck onto it.
4. Once you turn it on, it will automatically cycle through the 3 modes: vibration massage, heat, and traction lifting. You can also manually select which mode you want by holding down the button. Instructions are provided.
5. Relax and rest on it for 15 minutes.
Does it use batteries?
Does it use batteries?
No, the massager does not use batteries. It comes with a USB-A to USB-C charging cable. You simply plug it into an outlet using the cable while using it. Please note that an adaptor is not included. We recommend using a power source with a minimum of 5V 2A or above for optimal performance.
Can it help with other issues?
Can it help with other issues?
Absolutely! In addition to relieving neck and shoulder pain, the Soothe Massager can help alleviate tension headaches, improve posture, reduce stress, and promote relaxation. Its comprehensive design addresses multiple issues related to muscle tension and spinal alignment, providing a holistic approach to neck and shoulder health.
What if it doesn't work for me?
What if it doesn't work for me?
We stand behind the Soothe Massager with a 30-day money-back guarantee because we are confident it will offer you relief. If, for any reason, you're not fully satisfied with the massager, we'll promptly refund your purchase.